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Privacy Policy

Effective Date: 08/21/2025

At Evergreen Professional Recoveries, Inc. (“Evergreen,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information in connection with our collection services, websites, and communications.

1. Information We Collect

We may collect personal information from the following sources:

  1. Information you provide to us directly (e.g., account details, contact information, communications).
  2. Information about your transactions with our clients, affiliates, or service providers.
  3. Information from consumer reporting agencies and other third parties as permitted by law.
  4. Technical information when you visit our websites, such as your IP address, browser type, operating system, pages viewed, time of visit, and referring website.

2. How We Use Information

We use the information we collect to:

  1. Service and collect accounts placed with us.
  2. Communicate with you regarding your account.
  3. Maintain the security and functionality of our websites.
  4. Improve site performance and troubleshoot errors.
  5. Comply with legal, regulatory, and contractual obligations.

We do not sell consumer information, and we do not use your information for marketing purposes.

3. Sharing of Information

We do not disclose any nonpublic personal information about consumers or former consumers to third parties, except as permitted or required by law.

Access to personal information is restricted to employees and service providers who need it to perform their duties.

4. Data Security

We maintain physical, electronic, and procedural safeguards in compliance with federal regulations to protect your information.

While we take reasonable measures to protect data, please note that unencrypted email and non-secure sessions may not be fully secure.

5. Your Privacy Rights

Depending on your state of residence, you may have rights under state privacy laws (including California and Florida), such as:

  1. The right to know what personal information we collect, use, and disclose.
  2. The right to request access to or deletion of your information.
  3. The right to correct inaccuracies in your information.
  4. The right to opt out of the sale or sharing of personal information (Evergreen does not sell data).
  5. The right to limit use of sensitive personal information where applicable.

To exercise your rights, contact us at:
Phone: 1-800-241-1305 option 2
Email: helpdesk@everprof.com
Mail: Evergreen Professional Recoveries, Inc. 12100 NE 195th St, Ste 125 Bothell, WA 98011

We will not discriminate against you for exercising your privacy rights.

6. Website and Cookies

Our websites may use cookies or similar technologies (including Google Analytics) to understand usage trends and improve performance. You may disable cookies in your browser; however, some site features may not function properly.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Evergreen Professional Recoveries, Inc.
12100 NE 195th Street, Suite 125
Bothell, WA 98011
1-800-241-1305 option 2
helpdesk@everprof.com

Created 12/5/2023